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PremiumVIVAnews -Ombudsman of the Republic of Indonesia gave the Red to the application of standard rapot public servants in Jakarta. Results of the findings of the Ombudsman States almost all subdistricts in Jakarta did not yet have and apply the standards of public service optimally as mandated Act No. 25 of 2009 about public service.
Thus delivered by the Chief Ombudsman RI, Danang City Hall Girindrawardana, Jakarta, Thursday, June 24, 2011.
Danang people speak, systems and procedures are shown several subdistricts in Jakarta are still to a certain service type is sectoral. Not comprehensive for all types of services that organized District.
In fact, he added, the system and procedures as for the not yet fully implemented consistently. "The level of sensitivity and responsifitas service provider on Office officer Subdistrict is still relatively low, including providing special facilities in providing for vulnerable groups," he said.
According to Danang, in 42 Districts of Jakarta, is not yet available means of complaints such as complaints, complaints Manager officer, complaint management mechanism, and documentation of complaints. "So that the function does not do the job, service complaints," he added.
Based on the results summary judgment in 42 Districts in Jakarta's Menteng subdistrict, with the value of service is the lowest among others. Whereas, Menteng is one of the elite residential area in the capital. "Five districts with the lowest value to the Menteng is, Tanjung Priok, Cilincing, Cakung and Pademangan," he said.
Whereas, further, the five subdistrict with the best rankings including Ciracas, Cilandak, Kalideres, Cipayung Grogol Petamburan, and. This assessment is based, according to Danang by several factors. "From 42 Districts only three Districts are getting good grades, namely Ciracas, Cilandak Rebo and the market," he said.
Responding to the report, Regional Secretary (Sekda) Jakarta, Fadjar Panjaitan acted claimed will soon be doing improvements over the poor judgment of service system in Jakarta. "This will make our material evaluation, God willing over the next six months there will be changes," he said.
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