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Review of the Epson Stylus Pro 9800: Its First Year in Retrospect

I think there are far fewer negatives than positives, so I will address them first.

1. You have to perform an ink swap to switch your dark black ink from photo-black to matte black. For a brief time Epson offered the Stylus Pro 4000 which had 8 inks including both the matte black and the photo black, there was no need to swap dark black inks if you changed from photo paper to mat paper. This new generation still uses 8 inks but has added a light light black ink instead of offering the two varieties of dark black inks. The additional of light light black ink has enable the printer to produce finer gradations of tone and finer detail in the highlight area, but having to swap out the dark black inks to optimize printing on photo paper as opposed to matte paper is an inconvenience and an unfortunate waste of money.

2. There are quirks with the LCD menu on the printer. One in particular, comes up frequently with a message that says "Power Cleaning?" Y or N. Having been prompted many people select yes to this prompt, thereby executing a power cleaning cycle which wastes a good bit of ink and maintenance tank capacity. I have had a number of clients really upset about this situation and I hope Epson will rectify it soon in a firmware fix.

3. Dark ink density not improved when using matte black ink on matte papers. The new K3 inks made a giant leap forward in providing richer blacks when using the photo-black ink on photo surface types of papers. The K3 matte black ink on matte papers seems not to have improved black density, and some users report that matte black is less dense on matte papers than the previous UCM matte black ink. I find the blacks to be the about the same density as with the previous inks, but had hoped for more from the matte black K3 ink.

4. Epson designed the new 220 ml ink cartridges to fit inside the ink bays, unlike the previous 220 ml cartridges that stuck out to the point where you could not close the cover. Well you can close the cover with the new cartridges but the new cartridges are pressurized and occasionally arrive leaking. This has led us to always check cartridges for leaks before sending them out. If you are using the new 220 ml cartridges, check them for leaks as soon as you receive them.

5. A final negative, although not affecting the quality of the printer, was that for nearly 7 months of last year, dealers like myself, that focus mostly on the Epson printer line, had no Epson printers to sell. Epson announced the new printers, stopped supplying the previous models, and was unable to ship the new generation of printer for what seemed an eternity. Our belt was tightened more than a few notches.

That's it on the negatives, so here's some of the positive highlights:

1. The printer is about 2.5 times faster than the previous generation, but Epson hasn't sacrificed quality for speed. Epson built the new model with a print head that is more than twice as large as the previous print head, thereby more than doubling the speed.

2. Time consuming and confusing manual nozzle checks and print head alignments have been streamlined and are now carried out automatically, at the touch of a button.

3. Metamerism and bronzing, which were significant problems with the previous UCM inks, have been virtually eliminated. If you don't know what these are, consider yourself lucky and know that you won't have them with the new printers and K3 inks.

4. Deeper, richer blacks when using photo-black on photo surface papers. This represents a significant improvement over previous models and inks.

5. A new advanced black and white mode in the driver that produces stunning black and white prints.

6. Improved color gamut- not earth shattering improvement like in black density but still a nice addition to the color palette.

In my opinion, the positives far outweigh the negatives and this new generation of Epson Stylus Pro printers will take their rightful place in Epson's track record of award winning, superior value and outstanding quality, large format inkjet printers.
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